TechQA Manager

Job Responsibilities:

• Lead strategic quality initiatives by collaborating with cross-functional teams (BA, SA, PM, Development) from project inception, ensuring quality standards are embedded throughout the development lifecycle while maintaining project efficiency

• Develop and implement optimal test strategies across diverse projects, balancing functional and non-functional testing approaches while considering project constraints, timelines, and resource availability

• Drive meaningful automation adoption by evaluating opportunities, defining implementation strategies, and ensuring automation efforts deliver tangible value and ROI across projects

• Establish and maintain quality standards and processes aligned with agile methodologies, ensuring consistent application across all projects while adapting to specific project needs

• Guide team performance through OKR framework, setting clear objectives that align with both project deliverables and long-term quality goals while ensuring measurable outcomes

• Foster continuous improvement within the QA team through mentoring, skill development programs, and creating growth opportunities that enhance both individual and team capabilities

• Oversee resource allocation and capacity planning across multiple projects, ensuring optimal team utilization while maintaining high quality standards and meeting project timelines

Background/ Experiences

• Bachelor’s degree in computer science, Information Technology, or related field

• Proven track record of managing QA teams of 10-15 members, with at least 1-2 years of leadership experience

• Minimum 3 years of hands-on QA experience, demonstrating progression in role complexity and responsibility

• Strong background in test automation with 3+ years of hands-on experience in developing and maintaining automated test frameworks

• Demonstrated experience in building and leading high-performance teams, with measurable achievements in team development

• Deep understanding of agile methodologies and SDLC processes, with proven experience implementing quality practices within these frameworks

Preferred Qualifications+:

• Experience with non-functional testing, including performance testing and security testing

• Background in fintech industry projects, particularly in banking or financial services

• Experience in enterprise-level system integration projects

• Track record of successful vendor management and stakeholder communication

• Knowledge of modern CI/CD practices and quality metrics implementation

Knowledge & Skills

• Comprehensive understanding of Quality Assurance principles, testing methodologies (including TDD, BDD), test design techniques, and test coverage strategies that enable effective test planning and team guidance

• Strong foundation in test automation principles and frameworks (such as Selenium, Cypress, or similar tools), with ability to provide strategic direction for automation initiatives and evaluate automation effectiveness

• Proficiency in test management tools (e.g., TestRail, JIRA/Xray, Azure Test Plans) and defect tracking systems, with experience in establishing effective testing metrics and reporting mechanisms

• Strong foundation in modern software development practices and CI/CD concepts, enabling effective collaboration with development teams and integration of quality practices into delivery pipelines

• Superior coaching and mentoring abilities, with proven track record of developing team members' technical and soft skills while fostering a culture of continuous improvement

Preferred Knowledge+:

• Understanding of performance testing concepts and tools

• Knowledge of security testing principles

• Experience with cloud-based testing environments