System Support Engineer

Responsibilities:

• Responsibility for day-to-day customer support
• Direct contact with customer (working onsite)
• System problem diagnostic
• Cooperation with developers team
• Transfer of knowledge and information between company and customer
• Work under pressure in multinational team
• Stable job in professional company;
• Very good base salary with additional bonus scheme based on performance
• Very lean organizational structure with clear reporting and management approach
• Personal development opportunities and training
• A unique opportunity to be a part of a new branch of a global company with a very positive outlook for growth;
• Working environment with the advantages of being part of an international group where action-taking and ambition is rewarded

Qualifications:

• Bachelor's or Master's degree in computer science/engineering or related fields,
• Technical background and knowledge of Bash, Unix/Linux Shell Scripting, Atlassian Confluence,
• Basic knowledge of JIRA, Jira Service Desk
• Excellent language skills – English and Thai required,
• Demonstrated ability of strong customer relationship skills, problem resolution and improved efficiencies and productivity
• Involvement, responsibility, accuracy, scrupulousness, timeliness, interpersonal skills