Spa Treatments

• Must have proficiency in all treatments offered in the spa menu.

• Must have a thorough knowledge of all treatment ingredients and recipes.

• Must have thorough knowledge of the procedures and benefits for all spa treatments.

• Must understand how to safely operate equipment used in treatments.

• Must be able to use and prescribe therapy and retail products appropriately.

Professionalism

• Ensure excellent grooming standards are observed at all times.

• Start and finish treatments on time.

• Regularly check the appointment book for timely set up of treatments.

• Be flexible with working hours if necessary, in order to fit guest requirements.

• Attend the daily briefing with the Spa Manager/Spa Supervisor, to ensure awareness of any information required for the day.

• Conduct all treatments professionally. Therapists may not compromise either themselves or Devarana Spa by permitting any guest to act improperly. In such situations, the therapist should politely excuse herself from the treatment and advise the Manager/Supervisor.

• Therapists are not permitted, under any circumstances, to solicit or request gratuities in the form of tips or payment in kind. Any gifts offered by clients must be declared to the Spa Manager/Spa Supervisor.

• Report to Spa Manager/Spa Supervisor any issues, whether internal or external, that may affect the optimal functioning of the spa. This may range from basic requirements, such as the need for a new light bulb, through to personnel issues.

• Inform the Spa Manager/Spa Supervisor if stocks are running low, and should assist in the inventory checks conducted.

• Therapists should be familiar with all general hotel procedures, and the facilities and activities of all other departments, as outlined in the Guest Directory and staff handbook.

JOB REQUIREMENT:

• Good knowledge in various Spa treatment.

• Ability to communicate basic English

• At least 2 years of experience working in the 5 star environment

• Licensure or Certification as a massage therapist