[ShopeeFood] Senior Associate, Operations Feature Management

• Overseeing the operations feature request pipeline, ensuring efficient feature deployment, and maintaining comprehensive documentation

• BAU:

  • Evaluate all feature requests from Operations departments and properly foresee the plan for change management

  • Work closely with other operations teams to ensure the feature is delivered in the right way and improve the business at the end.

  • Perform testing the features to ensure features meet expectations before releasing.

  • Create detailed plans for feature rollouts, including scheduling and risk management to meet the timeline with no issues. 

  • Maintain documentation of the features of the department

• Initiatives:

  • Develop a deep understanding of the delivery company & actively identify operational issues and come up with feature solutions/improvements

Yêu cầu công việc:

• 2+ experience in a technology-driven industry, with a focus on feature management or project management

• Analytical and detail-oriented

• Good at task organization and multitasking skills

• Strong communication and teamwork abilities

• Knowledgeable in test processes is a plus

• Can-do attitude