Senior PMO Supply Chain - Operations, Shopee

1. Project Coordinator & Facilitator:

• Act as the primary project coordinator for a diverse portfolio of supply chain projects, ensuring seamless communication and collaboration among cross-functional teams (Operations, Marketing, Business Developments, etc.).

• Resolve project roadblocks through projects to ensure on-time deliveries.

• Organize and facilitate project meetings, capture accurate minutes, and track action items to completion.

 2. Diverse project scopes within end-to-end supply chain functions

        Provide PMO support across a varied range of supply chain initiatives, including but not limited to:

• Demand/Supply Planning: Initiatives to improve inventory optimization, balance supply with demand fluctuations.

• Floor Productivity Improvement: Projects aimed at streamlining warehouse operations, enhancing picking/packing efficiency, optimizing facility layouts, and improving labor utilization.

• Network Optimization: Studies and implementations for optimizing distribution center locations, transportation routes, and overall supply chain network design for cost and service improvements.

• Delivery Speed & Cost Optimization: Projects focused on reducing last-mile delivery times, optimizing transportation costs, improving delivery success rates, and enhancing customer satisfaction.

 3. On-site Project Control & Launch Success:

• Conduct regular on-site visits to operational facilities (warehouses, distribution centers, hubs) to monitor project progress, identify potential roadblocks, and ensure adherence to planned activities.

• Provide hands-on support during critical project phases, particularly during go-live and hypercare periods, to ensure smooth implementation and successful launch.

• Collect feedback from on-site teams and stakeholders to feed back into project adjustments and lessons learned.

 4. Performance Management & Tracking:

• Develop and implement robust metrics and KPIs to track the performance of ongoing projects and the overall effectiveness of specific supply chain functions post-implementation.

• Collect, analyze, and interpret performance data to generate actionable insights and identify areas for further optimization.

• Prepare and present clear, data-driven reports and dashboards on project health, benefits realization, and functional performance to senior management and stakeholders.

Yêu cầu công việc:

• 4+ years of industry experience with proven business impact.

• Experience in Operations Excellence, Continuous improvement, or Industrial Engineering.

• Excellent in communication with different stakeholders and have experience in project management or operation.

• Have ownership of the project, always being active to work with relevant stakeholders.

• Strong analytical thinking and ability to learn quickly with a can-do attitude.

• Excellent written and verbal communication skills in English and Vietnamese to coordinate with stakeholders from across the region.

• Flexible & open to challenges.