Senior Key Account Manager (Manager Level)

1. Develop and Implement Key Account Strategy

• Design and execute a comprehensive Key Account Strategy aligned with GHTK’s B2B growth vision.

• Research and analyze market trends and industry-specific needs (FMCG, Pharmaceuticals, Electronics, Retail, E-commerce Logistics). 

• Build and deploy Key Account Growth Plans that enable customers to grow in partnership with GHTK.

2. Lead and Develop the Key Account Team

• Manage and coach the Key Account Management team (Upper KAM, Senior KAM, and KAE).

• Foster negotiation, solution design, and B2B project management capabilities within the team.

• Create a collaborative and growth-oriented environment built on the principles of “customer-first – market-led – solution mindset.”

3. Manage Strategic Accounts & Negotiate High-Value Contracts

• Directly lead negotiations and finalize high-value, complex contracts with key clients.

• Ensure long-term, sustainable partnerships with top-tier brands.

• Serve as GHTK’s senior representative to major clients, fostering trust and collaboration.

4. Collaborate & Optimize Operational Delivery

• Work cross-functionally with Operations, Pricing, Data, and Tech teams to design tailored logistics solutions for each enterprise client.

• Monitor and achieve KPIs related to revenue, loyalty, and customer experience.

• Provide regular reports to the Executive Board, highlighting growth opportunities and challenges.

5. Contribute to GHTK’s B2B Strategy Development

• Act as a key advisor, offering market and customer insights to inform GHTK’s broader B2B logistics strategy.

• Propose loyalty programs and innovative services to elevate the value of strategic partnerships.

II. Job Requirements

1. Experience & Expertise

• Minimum of 7+ years of experience in Key Account Management or B2B Sales (preferably in Logistics, FMCG, Retail, or E-commerce).

• At least 3 years of experience leading and managing teams within KAM or B2B Sales.

• Demonstrated success in negotiating and managing high-value, complex contracts.

2. Key Skills

• Strong leadership abilities with the capability to inspire and develop team members.

• Expertise in building strategies and designing multi-sector logistics solutions.

• Advanced negotiation and relationship-building skills with large enterprise clients.

3. Personal Growth Mindset

• Embody the spirit of “Think Big – Move Fast – Build Long-term Partnerships.”

• Strategic thinking with a customer-centric and innovation-driven approach.

• Proactive, adaptable, and resilient in addressing complex challenges.

III. Benefits & Compensation

• Competitive base salary with performance-based incentives aligned with business outcomes and loyalty growth.

• Comprehensive benefits package and full compliance with local labor laws, supported by GHTK’s progressive HR policies.

• Direct involvement in shaping GHTK’s integrated logistics ecosystem for B2B enterprises.

• Clear pathway for career advancement to senior strategic roles.

• A dynamic, youthful, and innovation-driven workplace culture.

IV. Other Information

• Location: 6th Floor, Pico Plaza, No. 20 Cong Hoa Street, Tan Binh District, Ho Chi Minh City, Vietnam

• Working Hours: 8.30 am - 6 pm, Monday – Saturday morning