Senior Customer Relation Manager

Responsibilities:

- Updating and maintenance of customer contract database in the system

- Upon receive of completed sales order, to ensure all invoices are generated and sent to customers (via email, mail, portal upload)

- Ensure all Credit Note are prepared timely as soon as approval is received

- Create Purchase Order for stock base and expenditure purchases and applying receipts thereafter.

- Co-ordinate with various function teams i.e. Sales, Finance, Service, Warehouse to resolve billing roadblocks

- Attend to sales/customer enquiries on billing

- Assists and support in ad hoc tasks relating to billing and process

- Provides backup within the team when needed

- Any other tasks as required to ensure the effective operation of the role and the whole department

- Organize a financial filing system that is easily accessible. Requirements:

- Bachelor’s degree in Finance, Accounting or any other related disciplines

- Strong computer literacy and competent in MS Office, specially MS Excel and Google Docs, Google Sheet will be an advantage

- 2-3 years of experience in finance - Resourceful, organized, meticulous individual with strong analytical skills

- Able to multi-task and work under tight deadlines and pressure

- Mature and confident team player, able to work effectively with different levels in the organization

- Able to communicate effectively with internal or external customers

- Motivated individual and able to work independently