Product Leadership: Act as a subject matter expert for the assigned product portfolio, collaborating with vendor partners and PD while guiding solution consultants and the sales team to achieve target revenue.
Technical Pre-Sales: Lead technical pre-sales efforts, including product demonstrations, proofs of concept, and RFP responses.
Customer Engagement: Build and maintain strong relationships with key customers, understand their strategic objectives, align them with the product portfolio, and create strategic projects together.
Project Coordination: Collaborate with all relevant teams (Pre-Sales, PM, Operations, PD, Vendors, etc.) to ensure seamless implementation of won projects and proper functionality throughout the contract term.
Customer Success: Drive customer satisfaction and loyalty through proactive support and addressing their needs effectively.
Qualifications:
Education: Bachelor’s Degree in Computer Science, Information Technology, or a related field.
Experience: 5–10 years of experience in a product pre-sales role for related solutions.
Advanced certifications in IT infrastructure or cloud technologies (e.g., AWS Certified Solutions Architect - Professional, GCP Certified Solutions Architect Expert).
Experience with infrastructure-as-code tools (e.g., Terraform, Ansible, Pulumi).
Proficiency in scripting languages (e.g., Python, PowerShell).
Professional Unified Communication and Contact Center certifications (e.g., Cisco, Genesys, Avaya) are a significant advantage.
Deep understanding of IT infrastructure components, including servers, storage, networking, and virtualization.
Proven expertise in cloud platforms (e.g., AWS, Azure, GCP) and their associated services.
Extensive experience with Voice and Contact Center solutions (e.g., 3CX, Cisco UC&C, Genesys Contact Center).
Strong business acumen.
Excellent analytical and problem-solving skills.
Outstanding communication and presentation skills in English (both verbal and written).
Ability to build and maintain strong relationships with vendors, customers, and internal stakeholders.
Passion for technology with a proactive approach to staying updated on industry trends.
Skills
Computer Science
AWS
Azure
Functions
Information Technology (IT)
Job Overview
Job Type:
Hybrid
Company
True Corporation
78 active jobs
Bangkok
Industry:
Telecommunications
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