หน้าที่ความรับผิดชอบ

• Answer phones and assist customers in making, altering, or canceling reservations.
• Respond to emails with reservation information, confirmations, and additional details.
• Check on the internal booking system and make the booking for the guest.
• Assist guests with booking transport such as taxis and giving directions where required.
• Take and manage online booking through the online booking system.
• Provide outstanding customer service to all guests at all times
• Follow up with guests who may have had an issue with online or telephone bookings
• Ensure management and receptionist staff are kept up-to-date with bookings.

คุณสมบัติ

• Excellent written and verbal communication skills both Thai and English
• Excellent customer service skills
• Good computer skills, with knowledge of booking systems, both in-house and online
• Able to effectively prioritize own workload and work well under pressure
• Hands-on experience of taking credit/debit card payments over the phone and in-person

สวัสดิการ

-เงินโบนัสตามผลงาน

-ประกันสังคม

-ที่บ้านฟรี

-เซอร์วิสชาร์จ

-ทิป

-ส่วนแบ่งรายได้

-ค่าอาหาร

-Uniform