People Experience (People X) Officer

Role Responsibilities

• Processing requests received via Service Now (SAP)
• Onboarding new starters into the system and monitoring probationary periods
• Managing the administration component of terminations, role changes, transfers, and changes to conditions of employment
• Preparation of letters and other documentation
• Maintaining employee files and filing
• Producing reports from the HRIS system
• Conducting VEVO, Police & Qualification Checks
• Answering HR related enquires and ensuring they are dealt with correctly in a positive, friendly, and professional manner
• Working effectively in a small team to achieve operational targets
• Dealing with multiple stakeholders from within the region
• Supporting the HR team with administration duties as required

What You’ll Bring To The Team

• Strong administrative skills and take pride in delivering to a high standard
• A relevant qualification in a HR related discipline (or similar)
• Excellent time management skills with the ability to work in a fast-paced environment whilst managing conflicting priorities
• Proactive problem-solving skills enabling you to ‘think outside the box’ when seeking opportunities to improve service or processes
• Ability to contribute positively and effectively toward team outcomes
• Excellent written and verbal communication skills
• Strong computer literacy with the ability to pick up systems quickly
• Possess good stakeholder engagement skills with the ability to build trusted relationships across different regions and cultures
• Be self-motivated and solutions focused with a passion for people and HR service delivery
• Previous experience with HR systems, in particular SAP SuccessFactors, will be highly regarded.