Network Management Specialist(Chinese Speaking)

About the role

As a Senior Network Management Specialist(Chinese Speaking), you will play a crucial role in our network management team. You will be responsible for ensuring the smooth operation of our network infrastructure, troubleshooting any issues that arise, and providing support to our Chinese-speaking customers. This role offers an opportunity to make a significant impact on our network operations and contribute to the overall success of the company.

Responsibilities

• Manage and maintain our network infrastructure to ensure optimal performance
• Provide technical support to Chinese-speaking customers, addressing their network-related issues and inquiries
• Troubleshoot network problems and implement solutions in a timely manner
• Collaborate with cross-functional teams to design and implement network upgrades and enhancements
• Maintain network security protocols and ensure compliance with industry standards

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum of 5 years of experience in network management or a related field
• Fluency in Chinese and English, both written and verbal
• Proficiency in network protocols and technologies, such as TCP/IP, DNS, DHCP, VLANs, and VPNs
• Strong problem-solving skills and attention to detail