Manager, Retail Operation - Engineering

Job Description

• Responsible to support tenants’ service to help tenants to run business smoothly.
• Conduct faults investigation on tenants and Marketing event area and provide actions plans to resolve the faults.
• Coordinate with Facility Management team to organize reporting process and monitor system for outsources technical company including emergency response and safety meeting as required.
• Source, negotiate and conclude service contracts, as well as perform day-to-day monitoring of tenants’ fit out control.
• Complies with safety and environmental procedures and programs, specifically hazardous communication in tenants and marketing event area.
• Makes recommendations to head of Retail operations on new technologies, methods, and materials for improving operating costs.
• Provides on-call maintenance for evening, weekends and holidays as scheduled.
• Building and its system, budget plan, income and expenses control.
• Oversee the proper maintenance and development of our continuous assessment tools.
• Develop and/or update and implement Operations guidelines, standards, and procedures in accordance with the company's standards and legislation.

Key Qualification

• 3-5 years of prior experience experience directly related to the duties and responsibilities specified.
• Proficiency in understanding and implementing service standards,
• A positive outlook and proactive approach to problem-solving,
• Strong professional demeanor and interpersonal skills,
• Leadership qualities with the ability to influence and inspire teams,
• Dedication to fostering a positive and effective team environment