Key Account Management - BD Enterprise, ShopeeFood (Hanoi)

• Serve as a key member of the ShopeeFood business development team to define the market landscape, strategize and execute business development plan/partnership opportunities to grow portfolio and market share consistently.

• Leverage ShopeeFood’s business development network and generate new leads as required to identify opportunities to improve and iterate on merchant initiatives to improve merchant experience.  

• Ensure all initiatives meet strategy and KPIs.  

• Craft, approach and consult service packages for both commercial program & media advertising to Enterprise merchants.  

• Manage merchants by setting objectives, developing sales, monitoring performance and planning campaigns to achieve monthly targets.  

• Be responsible for individual & team sales target.  

• Be the focal point for ensuring customer complaints are resolved in a timely and effective manner. Work directly with cross-function teams to maximize KPIs.  

• Keep management informed by submitting regular reports and updates.  

• Continuously develop initiatives that are customer centric (merchants) by representing the voice of the customer in all initiatives with the aim of improving lives. 

Yêu cầu công việc:

• Min 3 years of experience in Sales, Key Account Management or Business Development (B2B is preferable).

• Demonstrate strong track record in project management and managing internal/external stakeholders both locally and regionally.

• Proven ability to blend business, strategy, operations, finance and legal concepts to lead complex, multifaceted, win-win deals.

• Strong written and verbal communication skills in both Vietnamese and English are a must.

• Proven ability to work independently and effectively.

• Strong code of ethics and sound business judgment.

• Relevant BA/BS/BEng degree.

• Proactive and professional business etiquette.

• Good communication, presentation and negotiation skills.

• Creative and strong initiative.

• Results- and numbers-oriented; data-driven.

• Growth-Mindset.