Assist in procurement process for KBTG's Non-IT/IT products and services and KBank's IT projects from vendors selection, negotiate contracts, and evaluate their performance
Create RFP and RFI, provide vendor selection criteria, negotiate vendor terms, and obtain approval
Draft and manage vendor contracts, including terms, pricing, and service level agreements
Monitor and ensure that vendors deliver products or services in line with quality standards and SLA
Supervise junior staffs in daily operation
Vendor Governance
Contribute to the development of performance measurement and productivity indicators including monitor services and support information provided by IT service providers aligned with SLA
Identification of IT operational improvement areas based upon SLA performance metrics to management
Perform IT compliance review according to the regulatory requirement
Ensure the effective compliance with the agreement and responsive to the business operation without risk from IT service providers
Prepare and participate in the meetings with IT service providers, users, or any related parties to present findings and recommendations
Conduct satisfaction survey and provide presentation for executive management
Skills
Supplier Evaluation
Compliance Regulations
IT Procurement
Service-Level Agreements (SLA)
Functions
Information Technology (IT)
Job Overview
Job Type:
Full-Time
Company
KASIKORN Business-Technology Group
85 active jobs
Industry:
Technology
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