Responsible for leading, directing and ultimately growing the Solution Delivery department, ensuring the correct mix of knowledge and experience to deliver a market-leading service.
Prioritize, manage, and oversee multiple solution design and software development projects pipeline based on resource/cost/ effort estimation & TCO
Oversee product delivery of technology solutions within budget, timeline and quality
Provide application support, post live support of the solution
Improve software development process to ensure quality assurance (QA), repeatability, reusability, maintainability and scalability
Ensure design and delivery governance practices as well as process metrics to minimize cost wastage and business disruption
Ensure that relations and effective communication with business partners and clients, both internal and external are maintained
Manage and operate team, outsources and vendors
Collaborate with related functions for solution delivery such as product, engineering, and business for optimized project handling
Introduce and explore new enablement technologies for process improvement, performing proof of concept if necessary. Work with OE to drive for expanded application of enablement technologies to assist with process improvement
Be an escalation point for all matters related to project execution and operate as a primary point of contact for the Solution Delivery department members.
Provide leadership and technical expertise for clients
Perform training, and appraisal of all members of the Solution Delivery department, providing clear direction for skills enhancement and career development.
Responsible for a full employee life cycle, including but not limited to
Hiring the right people into the department
Make sure the new employees are onboarded into the department in a way that makes them feel instantly part of the team and at home at H Lab
Perform probation reviews and make appropriate decisions based on the probation review
Make sure all employees have a development plan and that the plan is executed so all employees can see their career path
Perform formal appraisals every year
Have regular 1:1 with all employees to make sure employees feel seen and cared for
Be responsible for building and nurturing a good culture and relationship in the department.
Ensure that employees are optimally productive (billable hours) according to Engineering guidelines and company KPI’s
Provide input for staff allocation to projects and engagements according to their skill level and interests
Requirements
Bachelor or master’s degree in Information Technology, Computer Engineering, Computer Science, or relevant field
Minimum of 10 years working experience in Technology & Business Solution, Digital Transformation, or related fields
Experienced and demonstrated success leading and delivering technology solutions, and transformation
Hands-on technology leadership with proven records
Ability to manage multiple solution delivery projects in parallel to support operation and transformation for business growth
Strong knowledge and experience in multiple areas of IT and Technology, including software, web, and mobile development, solution architecture design, cloud computing, workflow, automation, DevOps, databases, API and more
Manage the software development cycle in an Agile/SCRUM environment, managing major and minor releases.
Able to provide leadership and develop integrated application plans and roadmaps that address current state challenges as well as future state targets.
Skills
Business Solution
Information Technology
Computer Engineering
Functions
Information Technology (IT)
Job Overview
Job Type:
Hybrid
Company
H LAB Co.,Ltd
11 active jobs
Industry:
Healthcare & Pharmaceutical
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