Field Force Training Manager

1. Đánh giá từng quy trình bán hàng bao gồm hợp đồng, PO, dự toán cung cấp, hóa đơn, hàng tồn kho và các công tác bán hàng khác, cung cấp chỉ dẫn cho các nhóm bán hàng liên quan đẻ đảm bảo tuân thủ các quy trình trên
2. Tổng hợp báo cáo hàng tháng của mỗi năm và phân tích những chênh lệch giữa thành quả thực tế và mục tiêu để thông báo kết quả với các nhóm bán hàng và thiết lập mục tiêu mới
3. Kiểm tra tính khả dụng của ngân sách marketing và điều chỉnh ngân sách cho từng bộ phận bán hàng
4. Tăng cường sự chính xác trong dự toán cung cấp và tối ưu hóa quy trình vận chuyển

Vai trò và trách nhiệm

Training Program Development:

• Design and develop training curricula tailored to the needs of field sales and service teams.

• Collaborate with subject matter experts to create engaging and effective training materials.

Training Delivery and Facilitation:

• Conduct training sessions, workshops, and onboarding programs for field personnel.

• Utilize various training methods, including in-person, virtual, and e-learning platforms.

Performance Evaluation:

• Assess the effectiveness of training programs through feedback, assessments, and performance metrics.

• Identify areas for improvement and update training content accordingly.

Team Leadership and Mentorship:

• Lead a team of trainers and instructional designers, providing guidance and support to ensure successful program delivery.

• Mentor field personnel to enhance their skills and career development.

Compliance and Standards:

• Ensure all training programs comply with company policies, industry regulations, and legal requirements.

• Maintain up-to-date knowledge of industry standards and best practices in field force training.

Collaboration with Stakeholders:

• Work closely with sales leadership, product teams, and customer service departments to align training initiatives with business goals.

• Gather input from field personnel to address specific training needs and challenges.

Reporting and Analytics:

• Generate reports on training participation, completion rates, and performance outcomes for senior management.

• Use data analytics to measure the impact of training programs on field force performance

#Li-SAVINA #Li-Midsenior

Skills and Qualifications

• Education: Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).

• Experience:

• Minimum +7 years of progressive FF training leadership experience in the technology consumer goods is preferred

• Multi-faceted experience in FMCG industry is welcomed.

• Proven track record of achieving and exceeding in FF training.

• Industry Knowledge: Preferred to have deep understanding of the mobile ecosystem, including consumer behavior…

Key Skills and Attributes

Hard Skills: Technical Proficiency, Product Knowledge, Sales Techniques, Compliance and Safety

Soft Skills: Communication, Customer Service, Adaptability, Teamwork, Emotional Intelligence