Initiate Customer Relationship Management (CRM) Fully and lead consumer database management, consumer data-driven as well as Focuses on driving customer retention and loyalty.
Manage the customer journey of the loyalty program and work with other teams to centralize and offer the benefit to customer
Manage data analytics, identify potential customers and drive project Customer Relationship Management in corporate
Execute data analytics and campaign analysis by ensuring the database is segmented effectively for data-driven marketing activities to help grow commercial opportunities
Ensure effective segmentation of database for targeted communications
Update skilling internally for latest Customer Relationship Management and data trends and sharing best practices and benchmarking to the division
Driving the Customer Relationship Management and Data analysis for business insights and develop plans for activations
Qualifications:
Bachelor’s degree or Master's Degree in Marketing or a related field
At least 5 years of Customer Relationship Management (CRM) experience
Excellent communication skills that will ensure effective conveyance of information and execution in a cross-functional setting
Strong understanding of CRM principles and experience with CRM tools
Good analytical skills and using analytic tools are preferable (Excel , etc.)
Data background and knowledge will be a plus
Interested in the education industry will be considered
Skills
Marketing
Customer Relationship Management (CRM)
Communication skills
Functions
Marketing
Job Overview
Job Type:
Full-Time
Company
LEARN Corporation
76 active jobs
Industry:
Education & Training
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