Community Executive, VNGGames

• Responsible for overall planning and operation of community platforms such as Facebook, Discord, etc., for all studio products.

• Develop and implement social media promotion strategies tailored to product features and the characteristics of the Western market (Europe & North America), to increase community exposure and user conversion.

• Collect and analyze player pain points within the community and regularly produce reports to support product development and operations.

• Monitor community dynamics, maintain a positive community atmosphere, and handle emergencies and negative sentiment appropriately.

Yêu cầu

• Bachelor’s degree or above; excellent English skills in listening, speaking, reading, and writing. Must be able to use English as the working language.

• At least 2 years of experience in overseas social media operations for games; familiar with various social media tools and proficient in using Discord bots.

• Passionate about gaming, with deep understanding of mainstream overseas game genres such as MMORPG and casual competitive games, and strong insight into Western player behavior.

• Internet-savvy, stays up to date with current events and trends, and skilled at creating viral topics.

• Candidates with experience living or studying in Europe or North America are preferred.