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    Collection Governance and Policy Team Lead

    Full-time
    Bangkok, Thailand
    Posted: July 25, 2025
    Deadline: October 31, 2025

    Position Details

    Responsibilities

    • Develop and implement effective governance frameworks to ensure compliance with relevant regulations and internal policies

    • Design and deliver impactful training programmer to upskill the collections team, keeping them informed of best practices and industry updates

    • Monitor and assess the team's performance, providing regular feedback and coaching to drive continuous improvement

    • Collaborate with the wider collections leadership to identify areas for process enhancement and implement efficient solutions

    • Serve as a subject matter expert, providing guidance and support to the team on complex governance and training matters

    • Contribute to the development of team culture and foster an environment of learning and development


    Qualifications

    • Minimum 5 years' experience in a collections, compliance or training role, preferably within the financial services industry

    • Strong understanding of regulatory requirements and best practices relevant to collections governance

    • Proven track record in developing and delivering effective training programmer for collections teams

    • Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders

    • Analytical mindset with the capacity to identify process improvement opportunities

    • Proactive and solutions-oriented approach to problem-solving

    • Fluency in Thai and English, both written and verbal


    Skills

    Interpersonal Communication
    Collections Management
    Finance
    Compliance
    Communication

    Functions

    Human Resources & People
    Accounting & Finance

    Job Overview

    Job Type:

    Full-time


    Company

    CardX Thailand logo

    CardX Thailand

    34 active jobs

    Industry:

    Banking & Finance

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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