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    © 2025 Jobcadu. All rights reserved

    Client Advisor

    Full-Time
    , Thailand
    Posted: July 12, 2024
    Position Details

    JOB DUTIES & RESPONSIBILITIES


    Sales Performance

    • Be accountable for one’s sales performance, engaging in upselling, cross selling and multiple selling for all product categories
    • Deliver a compelling sales ceremony through effective story-telling, utilizing the correct product and brand knowledge to persuade customers.
    • Ensures consistency in achieving the KPIs assigned, including but not limited to sales target, core category sales target, NPS etc.


    Client Management

    • Identify customer needs correctly, making meaningful and insightful recommendations, whilst going above and beyond in terms of customer service expectation, anticipating clients needs where possible.
    • Deploy the appropriate CRM tools, to develop and nurture existing relationships, properly strengthening client’s loyalty and interest for the brand.


    Store Operations

    • Be able to correctly operate the Inventory management system, in all areas relating to stock transfer, payment, stock inquiry and customer database input
    • Perform store duties as assigned by team leaders and management
    • Work as a team to achieve store operation objectives, identify operational gaps and suggest improvements where appropriate and applicable.


    Store Management

    • Maintain inventory accuracy by properly receive, display and store merchandise according to company guidelines (if shop without a backroom stock assistance)


    Store Maintenance

    • Maintain a safe and clean store environment and implement daily housekeeping duties
    • Maintain proper visual merchandising according to company guidelines.


    KEY REQUIREMENTS & COMPETENCIES

    • Minimum 2 years of related experience in Fashion/High End Luxury industry
    • Good grooming standard
    • Good communication and accurate articulation to facilitate effective communication with clients and colleagues.
    • Passionate in fashion and luxury, willing to work non-traditional working hours.
    • Prior operational knowledge in retail management system is advantageous.
    • Has a strong and consistent client development mindset, willing to go the extra mile to provide stellar service.
    • Effective time and task management, able to plan and prioritize work accordingly to ensure timely and optimal achievement of objectives.
    • Strong sense of accountability and commitment, able to work effectively and collaboratively within a team
    • Receptive to internalizing constructive feedback, improving oneself.
    • Suggest reasonable and actionable improvements in workplace practice where applicable and appropriate.



    Skills
    Task Management
    Sales Performance
    Communication skills
    Luxury Goods

    Functions
    Customer Service

    Job Overview

    Job Type:

    Full-Time


    Company

    Fendi logo

    Fendi

    5 active jobs

    Industry:

    Other

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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