eKYC (Electronic Know-Your-Customer) PROCESS SUPPORT
Be a contact person to support boutique for eKYC process with clients; facilitate and ensure the process could run efficiently and complied with the anti-money laundering compliance.
Ensure smooth client experience during eKYC process
Verify the correctness of information gathered for eKYC process
AFTER SALES SERVICE SUPPORT (FOR THE ELIGIBLE BOUTIQUES)
Provide excellent customer services to aftersales clients
Gather client request and issues to obtain the proper solutions for seamless service
Ensure there’s a regular update and communicate with boutique team for any update in client service related matters
Keep track of aftersales cases in boutique and make sure all aftersales cases are being handled timely
Other Boutique Supports
Support Boutique Office Executive to monitor and order any boutique store supplies such as stationary, cleaning supplies, beverage and snacks stock for clients, etc
Be a secondary contact to support on any maintenance works with vendor and landlord
Support Stock team for all stock transfer and management
Assist Client Welcoming & Waiting Time Management when requested including assist to be contact person to answering boutique phone
Proved support for boutique sales
KEY COMPETENCIES
Minimum Bachelor’s degree (any field)
Have strong team spirit and good coordination skills
Detailed oriented and diligent
Maintain excellent communication in both English and Thai
Provides excellent service and client focused
Exercise flexibility and take the initiative to serve at the highest standard
Good in computer literacy – MS Offices
Skills
Coordination Skills
Easily Adaptable
Customer Service
Computer Literacy
Communication
Functions
Administration & Office
Job Overview
Job Type:
Contract
Company
Cartier International SNC
11 active jobs
Industry:
Consumer Goods, Retail & E-Commerce
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