Associate, Key Account Management (Grab Food - SMB)

You Will

• Drive partners’ business growth within the portfolio by increasing Gross Merchandise Value (GMV) and partner investments.
• Evaluate partner opportunities and provide strategic initiatives to enhance their performance.
• Execute strategic programs as per team and company directions, including new marketing tools and feature launches.
• Ensure partners support Grab with competitive deals and attractive menus, particularly during marketing campaigns.
• Collaborate across functions to address merchant-specific needs (e.g., customized reporting, marketing support, integrations).
• Work with the GrabFood internal operations teams to ensure operational excellence.
• Develop relationships with partners to foster strong bonds and achieve sustained growth.

Qualifications

What Skills You will Need

• Proven experience in driving business growth and partner performance.
• Ability to evaluate and implement strategic initiatives effectively.
• Understanding of marketing tools and feature launches to support partner performance.
• Experience in negotiating competitive deals and customizing offerings for marketing campaigns.
• Strong collaboration skills to work across functions and address specific merchant needs.
• Operational excellence, with experience in working closely with internal operations teams.
• Relationship-building skills to maintain and grow partnerships.
• Excellent communication skills in both written and spoken English to articulate plans and provide support to partners.
• Experience in the Food & Beverage (F&B) industry.