Job Description

Team and Role Introduction:

Reporting to Mass Account Lead in FMCG, Key Account Manager is responsible for managing and growing the assigned portfolio of 30-40 sellers in Health, Mother and Baby, and Toys and Games categories. He/she will be overseeing account management, sales analysis, assortment expansion among other things to ensure that the portfolio grows and meets the set objectives. Associate Key Account Manager will also support Mass Account Manager in overall Mass Team Portfolio management.

• Manage High Key Accounts and High Potential sellers within subcategory (30-50 accounts), ensure they are growing in the same direction of the related category, build new/potential sellers to become bigger and stronger within category

• Drive sales, order and buyer growth of sellers in portfolio – including launching seller specific initiatives, identifying and actioning opportunities within sellers and portfolio

• Drive seller engagement to the platform: Drive engagement in terms of new assortment building, campaign participations, Flash sales, tools adoption and deal hunting

• Manage internal seller community via Line groups, FB or Forums, maintain high level of engagement within key communication channels

Job Requirements

Requirements/Qualifications(must have):

• Experience: At least 3+ years of prior experience is preferred

• Background: Sales & Marketing, Business, Key Account Management, Retail (Offline/Online)

• Skills: Analytical skills, Negotiation skills, Attention to detail, Communication and interpersonal skills, Partnership skills, systematic thinking and problem solving

• Attitude: Highly driven and motivated to drive impact and change, positive attitude and desire to learn and grow, strong ownership