Assistant Manager - Business Intelligence Center

Key Responsibility:

• Project Portfolio Management: Oversee and track the execution of strategic projects across BIC and key business units, ensuring alignment with executive priorities.

• Executive Coordination: Engage with the top executives and other senior stakeholders as needed, preparing updates, key messages, and decision points while maintaining strict timelines and clarity.

• Take full ownership of project planning and execution tracking; support both the PMO governance function and project-level delivery, including milestone and risk tracking.

• Follow-Up and Accountability: Proactively follow up with internal teams (Analysts, BI Developers, Data Scientists, Data Engineers) and external departments (e.g., Mall, Leasing, Operations, Finance, Marketing) as well as related stakeholders outside the team to ensure timely delivery.

• Cross-Functional Coordination: Act as a central coordination point between all involved parties – internal BIC teams, other corporate functions, and external partners – to drive alignment and follow-through.

• Meeting Management: Coordinate and facilitate cross-functional meetings, ensure pre-read readiness, document key discussions, and assign and monitor next steps.

• Presentation Development: Support the team in structuring and developing executive-level presentations and dashboards, ensuring they are clear, insightful, and professional.

• Urgent and Ad-Hoc Initiatives: Be available for last-minute requests and special assignments directly from senior executives, occasionally outside standard working hours.

• Process Improvement: Continuously evaluate and improve project tracking and governance frameworks to enhance visibility, accountability, and delivery speed.

• Stakeholder Engagement: Collaborate effectively with all levels of the organization, from analysts to senior directors and C-level leaders, including departments outside of BIC.
  

Qualifications:

• Bachelor’s degree in Business Administration, Project Management, or related field (Master’s degree or PMP certification is a plus).

• 3+ years of experience in project or program management, preferably in retail, FMCG, or high-pressure corporate environments.

• Strong ability to drive cross-functional execution and follow-through.

• Exceptional communication and presentation skills; confident interacting with C-level executives.

• Detail-oriented with strong organizational and problem-solving skills.

• Familiarity with business intelligence, dashboard development, and KPIs is a plus.

• Experience in high-dynamic environments with frequent changes in priorities.

• Strong proficiency in MS Office and project management tools (e.g., Smartsheet, Trello, Asana).

• Power BI development is required