Affiliate Payment & Admin Associate - Shopee

Operation for project Affiliate:

1. Payment operations: Verify payment and tax information (KYC), QC payment acceptance documents, prepare payment acceptance, and process partner payments.

2. Contract operations: Onboard partners, process master contracts and service/project appendices, and perform the acceptance process in accordance with the contract.

3. Support: Set up communication features (email, messaging, etc.), landing pages for campaigns, create/ban/unban Affiliate accounts, and support issue handling escalated by external teams (Legal, Risk, etc.) or related to short-term Affiliate projects.

4. BPO management: Plan and book BPO headcount monthly; process contracts and payments on a monthly basis.

5. Handle customer feedback through issue tickets from the Shopee Help Center.

6. Other tasks as assigned by the employer from time to time.

Yêu cầu công việc:

• Fresh graduates or candidates with less than one year of experience in managing payments and contracts.

• Bachelor’s degree in Business, Marketing, Finance, or related field;

• Detail-oriented, positive attitude, be flexible and adaptable;

• Strong logical thinking and problem-solving skills;

• Strong communication skills in both written and verbal formats;

• Have a ‘get-it-done’ entrepreneurial attitude;

• Good command of English;

• Detail-oriented with an understanding of how to work in finance or operations;

• Nice to have: Direct experience in e-commerce, payment.

Please note that only shortlisted candidates will be contacted for the next steps within three weeks.